August 3, 2026
Emergency Plumbing · Rapid City, SD
If a pipe has frozen, shut off your main water valve first, then open the nearest faucet to relieve pressure. Warm the frozen section gently with a hair dryer or warm towels — never an open flame. If you see water pooling, smell gas, or can't reach the frozen section, stop and call a licensed plumber right away.
Water expands by about 9% when it turns to ice. That expansion is what splits a pipe, not the cold on its own. Rapid City winters regularly drop into the single digits or below for stretches at a time, usually between December and February, and any line that isn't buried below the frost line or properly insulated is exposed to that risk.
The pipes most likely to freeze aren't the ones running through your heated living space. They're the ones in unheated crawlspaces, along exterior walls in additions built without modern insulation, or feeding a detached garage or outdoor spigot. Older Rapid City neighborhoods, especially homes built before the 1990s, tend to have more of these vulnerable runs than newer construction.
The most obvious sign is a faucet that only trickles or won't run at all, especially if it was working fine the night before. Other clues:
Never use a propane torch, blowtorch, or any open flame to thaw a pipe. Older pipe insulation and nearby framing can catch fire faster than you'd expect, and heating one spot too fast can crack a pipe that's already under pressure from trapped ice.
Keep electrical tools and heat sources away from any standing water. If you smell gas anywhere near the frozen line, leave the area and call from outside rather than investigating further. And if reaching the frozen section means climbing into a tight crawlspace or attic you're not comfortable in, that's a reasonable place to stop and call a professional instead.
Skip the DIY approach and call a plumber if:
Any of the situations above are a good reason to call. So is simply not knowing where your main shutoff valve is — that's worth finding out before an emergency, not during one. A licensed plumber can safely thaw a pipe you can't reach, confirm whether it's already cracked, and replace a damaged section without causing more harm to the surrounding wall or foundation.
Cost depends heavily on whether the pipe just needs thawing or has already split and needs a section replaced, plus how accessible it is. We don't publish a flat number for this because of that variation — instead, our plumbers diagnose the situation on arrival and give you a flat-rate quote before any repair work begins, so you know the cost before you commit to it.
It varies with temperature and how much water is trapped, but it can happen within a few hours of a hard freeze. That's why shutting off the main valve as soon as you suspect a freeze is worth doing even before you've confirmed a leak.
Yes, a hair dryer on a low or medium setting is one of the safer DIY methods. Keep it moving along the pipe rather than holding it in one spot.
It can help warm the surrounding area, but never leave it unattended, and keep it a safe distance from any wood framing, insulation, or standing water.
If you've traced the line back to an inaccessible spot, like inside a finished wall or a tight crawlspace, call a plumber rather than opening up drywall yourself.
Many homeowner's policies cover sudden, accidental water damage from a burst pipe, but coverage details vary by policy and insurer. Check with your provider directly to confirm what's covered.
Look for water stains, pooling water, a hissing sound, or a noticeable drop in water pressure elsewhere in the house. If you see any of these, shut off the main valve and call a plumber instead of attempting to thaw it yourself.
Yes. Moving water inside a pipe is harder to freeze than standing water, and a slow drip also relieves pressure that builds up if ice does start to form.
Exposed or poorly insulated pipes can start freezing when outdoor temperatures stay at or below roughly 20°F for several hours, though it depends on how exposed the pipe is and how much wind is involved.
Often, yes. Homes built before the 1990s more commonly have shallow or uninsulated supply lines in additions, crawlspaces, and garages that weren't built to current insulation standards.
If you'll be away during a cold stretch, shutting off the main valve and draining the lines is a reasonable precaution, especially if no one will be checking on the house regularly.
A frozen pipe is inconvenient. A burst one is expensive. The difference between the two often comes down to acting quickly and knowing when a DIY fix isn't the right call. If you're ever unsure, it's always safer to shut off the water and get a professional opinion than to guess.
Our Rapid City team is on call 24/7 for exactly this. Call now or request service online and we'll walk you through it.